Frequently Asked Questions
About Us
What do we offer?
Bruno Wipes are flushable, biodegradable wipes designed for adults who appreciate a clean, fresh feel. Whether you're at home, at work, or on the go, we make sure you're never caught in a messy situation.
Are Bruno Wipes actually flushable?
Unlike baby wipes (which are NOT flushable—seriously, stop flushing those), Bruno Wipes are made with natural fibers, not plastic, so they break down in water and won’t clog pipes.
We take flushability seriously. Bruno Wipes meet the INDA/EDANA (GD4) flushability standard, meaning they’ve passed rigorous testing to ensure they break down safely in well‑maintained sewer and septic systems. Unlike many so‑called “flushable” wipes that contain plastic or synthetic materials, ours are 100% biodegradable and made from natural plant‑based fibers.
INDA/EDANA (GD4)
Bruno Wipes are flushable, biodegradable wipes designed for adults who appreciate a clean, fresh feel. Whether you're at home, at work, or on the go, we make sure you're never caught in a messy situation.
Are Bruno Wipes actually flushable?
Unlike baby wipes (which are NOT flushable—seriously, stop flushing those), Bruno Wipes are made with natural fibers, not plastic, so they break down in water and won’t clog pipes.
We take flushability seriously. Bruno Wipes meet the INDA/EDANA (GD4) flushability standard, meaning they’ve passed rigorous testing to ensure they break down safely in well‑maintained sewer and septic systems. Unlike many so‑called “flushable” wipes that contain plastic or synthetic materials, ours are 100% biodegradable and made from natural plant‑based fibers.
INDA/EDANA (GD4)
Ordering & Payment
How do I place an order?
Simply visit our website, add your favorite Bruno Wipes to the cart, and check out. We’ll handle the rest.
What payment methods do you accept?
We accept Klarna, Visa, MasterCard, Maestro, Apple Pay, and Google Pay.
Can I modify or cancel my order after placing it?
We process orders quickly, so if you need to make changes, contact us ASAP at info@brunowipes.com.
Simply visit our website, add your favorite Bruno Wipes to the cart, and check out. We’ll handle the rest.
What payment methods do you accept?
We accept Klarna, Visa, MasterCard, Maestro, Apple Pay, and Google Pay.
Can I modify or cancel my order after placing it?
We process orders quickly, so if you need to make changes, contact us ASAP at info@brunowipes.com.
Shipping & Delivery
What shipping options do you offer?
All orders are shipped with PostNord, where you can choose either a pickup point or a parcel locker.
How long does delivery take?
Shipping takes 1‑2 days.
Can I track my order?
Yes! Once your order ships, we’ll send you a tracking link so you can stalk your package like a pro.
Do you ship internationally?
Currently, we ship only within Sweden. Stay tuned—we may expand soon!
All orders are shipped with PostNord, where you can choose either a pickup point or a parcel locker.
How long does delivery take?
Shipping takes 1‑2 days.
Can I track my order?
Yes! Once your order ships, we’ll send you a tracking link so you can stalk your package like a pro.
Do you ship internationally?
Currently, we ship only within Sweden. Stay tuned—we may expand soon!
Returns & Refunds
What is your return policy?
Unopened packages can be returned within 14 days of purchase. If you’re not happy with your wipes, reach out—we’ll make it right.
How do I return a product?
Email us at info@brunowipes.com and we’ll guide you through the process.
How long does a refund take?
Refunds are typically processed within 5‑7 days after we receive your return.
Unopened packages can be returned within 14 days of purchase. If you’re not happy with your wipes, reach out—we’ll make it right.
How do I return a product?
Email us at info@brunowipes.com and we’ll guide you through the process.
How long does a refund take?
Refunds are typically processed within 5‑7 days after we receive your return.
Products & Materials
What are Bruno Wipes made of?
Bruno Wipes are made from biodegradable plant‑based fibers, so they’re soft, durable, and flushable.
Are Bruno Wipes really flushable?
Yes! Just flush one at a time and don’t go overboard—we’re strong, but your plumbing has limits.
Do Bruno Wipes contain any allergens?
Our wipes are free from alcohol, parabens, and harsh chemicals. If you have sensitive skin, check the ingredients list or test on a small area first.
Bruno Wipes are made from biodegradable plant‑based fibers, so they’re soft, durable, and flushable.
Are Bruno Wipes really flushable?
Yes! Just flush one at a time and don’t go overboard—we’re strong, but your plumbing has limits.
Do Bruno Wipes contain any allergens?
Our wipes are free from alcohol, parabens, and harsh chemicals. If you have sensitive skin, check the ingredients list or test on a small area first.
Customer Support
How can I contact customer service?
Drop us an email at info@brunowipes.com or message us on Instagram. We’re happy to help!
Do you have a physical store?
Not yet, but you can find us online 24/7.
Drop us an email at info@brunowipes.com or message us on Instagram. We’re happy to help!
Do you have a physical store?
Not yet, but you can find us online 24/7.